Standard shipping takes 2-5 business days (US) and 5-10 business days (international). Express shipping (1-2 days US) is available for an extra fee.
All orders are packed in insulated boxes with ice packs. We avoid shipping to hot regions during peak summer (June-August) unless you opt for expedited delivery.
Yes! We have a dedicated “Vegan & Gluten-Free” category, including dark chocolate, nut pralines, and fruit-covered chocolates—all clearly labeled.
Orders can be modified or canceled within 12 hours of placement. Contact our support team via chat/email with your order ID to request changes.
Unopened, unused products can be returned within 7 days of delivery for a full refund. Damaged items get free replacements or refunds—no questions asked.
A tracking link will be sent to your email once your order ships. You can also track it via your ChocoVoyage account under “My Orders.”
Yes. All our partners use Fair Trade-certified cocoa, ensuring farmers get fair pay and sustainable growing practices are followed.
Bulk orders (50+ items) get 15% off. For corporate gifts or large events, contact our team to customize packaging and assortments.
Most chocolates have a 3-6 month shelf life. Store them in a cool (60-70°F), dry place—avoid direct sunlight or refrigeration (it dries out chocolate).
Yes! During checkout, check “Add Gift Note” and type your message—we’ll print it on a premium card and include it in the package for free.
Yes. Our “ChocoClub” gives points for every purchase (1 point = $1 spent). 100 points = $10 off your next order, plus exclusive early access to new flavors.
If your order is marked “delivered” but not received, contact us within 3 days. We’ll investigate and send a replacement or issue a full refund.
